Support


Professional support when you need

With our comprehensive range of services, we work with you to design the perfect solution for your requirements and ensure long-term operation.


Qualification & Validation

Qualification is the final series of inspections and tests to ensure DragLab products quality are satisfied and that documents and procedures necessary to properly operate and maintain are in place. We support you to ensure that production and testing processes run smoothly, and the product quality is always high. You can carry out the steps required for this by yourself with the help of a validation package services. You can order this when you buy the unit. you can find more detail on Draglabe services offered as part of IQ/OQ/PQ in our technology section We are happy to support you with your IQ/OQ qualifications plans.
just contact us


Calibration & adjustment

calibration is essential to validate the laboratory equipment. every product calibrated according to factory standard with the help of certified and calibrated measuring devices. we determine and document deviations from the target values in a reliable way. After identifying any deviations, we readjust the unit settings. In doing this, we eliminate the difference determined between the actual and target values. the measurement results are documented in a calibration certificate. Calibration of your DragLab device ensures the quality of your tests and processes.
Contact us for more details.


Maintenance &Technical support

DragLab devices manufactured with the highest quality, durability, and reliable. Nevertheless, wear occurs on certain components depending on the model, application, and operating hours. If necessary, our technical experts can help you quickly and competently. as we recommend regular servicing. all maintenance work is carried out by exclusively authorized technician.
Our technical service will quickly reply to all your request.


Training courses & seminars

The DragLab training program is designed to meet the specific requirements of the users, partners and service team. you can obtain valuable information on how to use, maintain the unit efficiently. the participants have exclusive access to the latest technical topics from the product range
contact us for more details about scheduled training program.


Download

Are you interested in the DragLab product range and need more details? we invite you to download all necessary information, brochures, flyer, installation packages, to explore our premium quality solutions and to have all major key arguments, features and specifications of a product in your hands, in any place, and at any time.
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